At EBM Store, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following return policy:
Eligibility for Returns:
- Items must be returned within 30 days of purchase.
- Items must be unopened and in their original packaging.
Non-Returnable Items:
- Perishable goods
- Gift cards
How to Return an Item:
- Contact our customer service team at support@rsmjournals.com to initiate a return.
- Provide your order number and reason for return.
- We will provide you with a return authorization number and instructions on how to return the item.
Refunds:
- Once we receive and inspect the returned item, we will process your refund.
- Refunds will be issued to the original payment method.
- Please allow 5-7 business days for the refund to appear on your account.
Exchanges:
- If you received a defective or damaged item, please contact us at support@rsmjournals.com for a replacement.
Contact Us:
- If you have any questions about our return policy, please contact us at info@rsmjournals.com.
